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Customer Service 1-800-221-5528

How to Order Our Books and Courseware

For your first order, call or email Kelly

As a trainer or manager, the best way to place your first order with us is to call or email Kelly.

Kelly Slivkoff, Training Support Manager

1-800-221-5528 (in the US and Canada)
1-559-440-9071 Extension 203 (anywhere)

Kelly will answer all your questions, give you the price quotes you need, simplify the ordering process…in short, she’ll make it easy for you to work with us, whether this is your first order or your tenth.

How to get the FREE courseware for a book

If you buy 10 or more copies of a book for one of your courses, we’ll provide the courseware for that book at no charge. Just let Kelly know you want it, and she’ll give you the information you need to download the courseware from a secure site.

What if you’re an independent trainer and your client companies buy the books?

If you’re an independent trainer who runs courses for other companies, you may wonder how you can get the courseware if your client companies order the books and you don’t. The short answer is that we’re willing to give you the courseware, as long as the client company orders one book for each trainee in your course.

To work out the details, it’s best to contact Kelly. In general, if you let us know what you’re trying to do, we’ll figure out a way to make it happen.

Sometimes, you can place the book order for the client company with us or let us know that their order is coming in for your course. Sometimes, you can have the client company send us a copy of their receipt if they buy the books from another source. Sometimes, we’ll have to get creative.

How to review the courseware for a book
before you order it

If you want to review a sample of the courseware for a book before you order, contact Kelly to tell us what book and courseware you’re interested in. We’ll do everything we can to deliver whatever you need to make your buying decision.

Our Ironclad Guarantee

You must be satisfied. Try our print books for 30 days or our eBooks for 14 days. If they aren't the best you've ever used, you can return the books or cancel the eBooks for a prompt refund. No questions asked!

Contact Murach Books

For orders and customer service:


Weekdays, 8 to 4 Pacific Time

College Instructors

If you're a college instructor who would like to consider a book for a course, please visit our website for instructors to learn how to get a complimentary review copy and the full set of instructional materials.