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Customer Service 1-800-221-5528

Meet Our Customer Service Staff

If you call us, you’ll probably be talking with one of the three members of our customer service staff (yes, we really are a small company). They’re smart and friendly and will do everything they can to help you. And if they can’t help you, they’ll find someone who can.

kelly slivkoff customer service, managerKelly Slivkoff, Manager

Kelly is our customer service manager, our payables manager, and our marketing specialist for trainer courseware. She has been with us for 20 years, has a ready smile, and can resolve most problems in a few minutes.

Phone: 1-800-221-5528 Extension 203


juliette baylon customer serviceJuliette Baylon

Juliette has a heart for customers, a quick wit, and an extensive knowledge of our business and our eBooks. She’s eager to help you with any customer service questions you have.

Phone: 1-800-221-5528 Extension 202


bethany cabrera customer serviceBethany Cabrera

Bethany, the third member of our customer-service team, is smart and dedicated to making sure all your questions get resolved. She’s also handling requests from resellers, so if you’re a distributor or a bookstore, you’re likely to talk with her.

Phone: 1-800-221-5528 Extension 201

Our Ironclad Guarantee

You must be satisfied. Try our print books for 30 days or our eBooks for 14 days. If they aren't the best you've ever used, you can return the books or cancel the eBooks for a prompt refund. No questions asked!

Contact Murach Books

For orders and customer service:


Weekdays, 8 to 4 Pacific Time

College Instructors

If you're a college instructor who would like to consider a book for a course, please visit our website for instructors to learn how to get a complimentary review copy and the full set of instructional materials.